Payment Plans

Payment Made by Personal Cheque, Company Cheque or Visa Credit Card

Payment can be made by personal cheque, company cheque or Visa credit card. Customer will be billed one (1) month in advance of the first (1st) day of each month, with payment due on the first (1st) day of the following month. Payments are considered late after the tenth (10th) day of the month and a finance charge will be assessed to your account. You will also receive invoices via e-mail or regular mail delivery as they are posted to your account.

Visa payments are automatically made on the invoice due date. You will receive a statement for your records. If the statement reflects a balance due, there was a problem processing your Visa credit card. You should contact us immediately to avoid any finance charge assessment for late payment. If you are paying by credit card please ensure we have an your current Visa credit card information. Use our secure credit card update form if you need to send us new information.

Disk Usage

If you exceed your allotted disk usage for your account you will be billed a rate of $3.00 per MB in 5 MB increments. Your disk usage is calculated by the average amount of space you have used each day in a thirty day period. Please remember that your log files count as disk usage and you should back them up or reset them regularly, especially if you have a high traffic site.

Data Transfer

CyberSync charges $.20 per MB should exceed your allotted data transfer. CyberSync offers dedicated bandwidth packages for customers who require greater amounts of bandwidth.

Data Transfer

CyberSync charges $.20 per MB should exceed your allotted data transfer. CyberSync offers dedicated bandwidth packages for customers who require greater amounts of bandwidth.

Finance Charges

Invoices are aged from the date of the order. Finance charges will be assessed to all accounts with invoices 30 days more past due. The finance charge amount is calculated for each invoice or previous finance charge entry by the number of days past due, times the daily finance charge rate (.18 divided by 365). If the calculated finance charge amount is less than the minimum finance charge of $1.00, the minimum amount will be used instead of the calculated amount.

Collection Procedures

Your account becomes overdue 10 days after the due date on the invoice. Should your account become overdue, you will receive a reminder via e-mail that we have not received your payment. If your account becomes more than 30 days past due your service will be suspended. If your account becomes more that 60 days past due, your data will be removed from the servers and your account will be referred to our collection agency.

If you have billing questions please send an email billing@cybersync.com, or call
519-252-8275. If your billing information has changed please inform us immediately.